Antonio Goncalves

За мене

Antonio Goncalves

За мене:: I am a nice and friendly person, sociable, easy going and always willing to help my friends and co-workers.
Живеење во:: Portugal
Јазици:: English, Portuguese, Spanish
Бара:: Пријатели, Бизнис контакти
Групи:: Malta, Setúbal

Интереси:: Computers/Internet, Cooking, Movies/Videos, Music, Nightclubs/Dancing, Playing cards, Travel/Sightseeing, Football, Jogging
Омилена музика:: R&B, Soul, Reggae, African, Dance
Омилени филмови:: Comedy and action movies
Омилени книги:: Electronics (computers, Internet, gaming, mobiles)
Работи кои ги сакам:: Travel, go out with friends, listening and watching movies, playing on computer
Работи кои ги мразам:: Desonesty, grumpy people, unfairness and greed
Семеен статус :: Верен/а

Компанија/Институција:: PokerStrategy.com (previous employer)
Веб страна:: http://pt.linkedin.com/pub/antonio-goncalves/38/150/146/en
Професија:: Experienced CSR/Technical Support
Поле за работа:: Customer Services (online Gaming)
Позиција:: *Looking for a new job opportunity*
Предходна Професија:: • Dealing with customer queries, analyse individual problems and take the appropriate action to ensure that customer needs are met; • Reviewing customer identification documents and verify customer accounts; • Outbound calls to customers in order to complete accounts verification procedures and make a decision on their account based on the calls outcome; • Report system bugs and general problems experienced by the customers; • Escalate users specific issues to the relevant departments; • Check internal forum on a daily basis and keep informed of incoming updates; • Moderate the Portuguese community external forum and answer to users queries when necessary;

+351 914651392

Grândola
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